Contact information
Effective Date: January 1, 2022
Welcome to Bathoria.space. We value every customer and believe that outstanding customer service is just as important as offering high-quality bathroom accessories. Whether you have a question before placing an order, need assistance with an existing purchase, or simply want to learn more about our products, our support team is here to help.
This Contact Information page explains the best ways to reach us and what you can expect when contacting our customer service team.
Our Commitment to Customer Service
At Bathoria.space, we are committed to providing prompt, friendly, and professional support. Our goal is to ensure that every customer enjoys a smooth shopping experience from browsing our collections to receiving their order.
We understand that questions may arise before, during, or after your purchase. Our experienced support team is dedicated to resolving inquiries efficiently while maintaining clear and transparent communication.
Whether you need product recommendations, shipping updates, return assistance, or general information, we are always happy to assist.
Contact Details
Business Name
Bathoria.space
Business Address
8710 Rue des Graviers
Québec, QC G2K 1V5
Canada
Email Support
Our email support team is available to answer questions regarding:
- Orders
- Shipping
- Returns & Refunds
- Product Information
- Payment Questions
- Warranty Issues
- General Customer Support
Phone Support
(800) 481-3239
During business hours, our customer service representatives are available to assist with urgent inquiries and provide additional support whenever needed.
Customer Service Hours
Our customer support team is available during the following business hours:
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)
Saturday
10:00 AM – 3:00 PM (Eastern Time)
Sunday & Public Holidays
Closed
Messages received outside business hours will be answered as soon as possible on the next business day.
Average Response Time
Our goal is to provide timely support.
Typical response times include:
- Email inquiries: within 24 business hours
- Shipping questions: within 24 business hours
- Return requests: within 1–2 business days
- Refund updates: within 2–5 business days
- General product inquiries: within 24 business hours
Response times may vary slightly during holidays or promotional events.
Before Contacting Us
To help us assist you as quickly as possible, please include the following information when contacting our support team:
- Full Name
- Order Number
- Email Address used during purchase
- Description of your inquiry
- Photos (if reporting a damaged or defective product)
Providing complete information allows us to resolve your request more efficiently.
Order Support
If your inquiry relates to an existing order, our support team can assist with:
- Order confirmation
- Order status
- Tracking information
- Shipping updates
- Delivery questions
- Address corrections (before shipment)
- Product questions
- Return requests
- Refund status
We are committed to keeping you informed throughout every step of your shopping experience.
Product Questions
Need help choosing the right product?
Our customer service team is happy to answer questions regarding:
- Product dimensions
- Materials
- Features
- Installation
- Usage recommendations
- Maintenance instructions
- Compatibility
- Product availability
We strive to provide accurate information so you can shop with confidence.
Returns & Refund Assistance
If you wish to return an item or request a refund, our support specialists will guide you through the process.
We proudly offer:
- 30-Day Free Returns
- Free Return Assistance
- Fast Refund Processing
- Professional Customer Support
Please review our Return & Refund Policy for complete eligibility requirements before submitting your request.
Shipping Assistance
If you need help tracking your shipment or have questions regarding delivery, our support team can assist with:
- Shipment tracking
- Delivery estimates
- Shipping delays
- Lost packages
- Damaged shipments
- International shipping questions
Our standard shipping service includes Free Worldwide Shipping with an estimated delivery time of 7–10 business days.
Business Information
Business Name: Bathoria.space
Established: 2022
Business Category: Bathroom Accessories & Home Organization
Primary Products:
- Soap Trays
- Soap Holders
- Decorative Soap Dishes
- Wall-Mounted Soap Holders
- Bathroom Organizers
- Home Storage Accessories
Customer Satisfaction
Customer satisfaction is the foundation of everything we do.
We continuously improve our products, services, and customer experience by listening to customer feedback and maintaining high standards of quality and professionalism.
Every inquiry is important to us, and we are committed to treating every customer with respect, honesty, and care.
Stay Connected
We encourage customers to contact us whenever assistance is needed.
Whether you're shopping for your first bathroom organizer or returning as a loyal customer, our team is always ready to provide helpful guidance and reliable support.
Thank you for choosing Bathoria.space. We appreciate your trust and look forward to serving you.
Contact Summary
Bathoria.space
Address
8710 Rue des Graviers
Québec, QC G2K 1V5
Canada
Phone
(800) 481-3239
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday: 10:00 AM – 3:00 PM (ET)
Sunday: Closed